iiNet Limited is an Australian internet service provider and telecommunications company that sells NBN plans, 4G and 5G Home Wireless Internet and services on its ULTRA Broadband Cable, FTTB and VDSL2 networks. iiNet also sells mobile phone sim-only plans to use the Vodafone network.
Residential:
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13 19 17
- sales@iinet.net.au
Mon to Sun: 8am – 10pm AEST
Technical Support:
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13 22 58
- Broadband – 24/7
- Mobile – 24/7
Billing:
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13 22 58
- Daily: 8am-10pm AEST
Looking for an update on a recent order?
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1300 634 515
- Mon to Fri: 8am-8pm AEST
- Sat to Sun: 9am-6pm AEST
- National Public Holidays: 8am-8pm AEST
Calling from overseas? Dial
+61 8 9214 2222
Other contact numbers:
International callers
+61 8 9214 2222 (24 hours)
National Relay Service
133 677
Fax Numbers
1300 785 632
Translating & Interpreting
131 450
Calling iiNet if you have a hearing or speech impairment
If you have a hearing or speech impairment, you can call us via the National Relay Service:
TTY users:
Call 13 36 77, dial 0, then ask for 13 19 17
Speak and Listen users:
Call 1300 555 727 then ask for 13 19 17
Internet relay users:
Visit the NRS website and enter 13 19 17